At DrivenPharma.com, we take quality and customer satisfaction seriously. Due to the nature of our products (fitness supplements and performance-enhancing compounds), we have a strict returns policy to ensure safety and integrity.

1. Eligibility for Returns & Refunds
Unopened & Untampered Products Only – We will only consider refunds if the product is returned in its original, sealed packaging with no signs of damage or tampering.

Defective or Incorrect Items – If you received a wrong or defective product, you must notify us within 48 hours of delivery with clear photo/video evidence.

2. Return Shipping Costs
The customer is responsible for all return shipping fees.

We recommend using a trackable shipping method, as we are not liable for lost or damaged return packages.

3. Refund Process
Refunds are issued at our sole discretion after inspection confirms the product meets return conditions.

If approved, refunds will be processed within 5-7 business days to the original payment method.

No cash refunds – Only original payment method refunds or store credit (based on our decision).

4. Non-Refundable Situations
Opened or used products (for safety reasons).

Change of mind – We do not accept returns simply because you changed your mind.

Products purchased during sales or promotions (unless defective).

5. How to Initiate a Return
Contact our support team at [Your Support Email] within 48 hours of delivery.

Provide your order number, proof of purchase, and clear images/videos of the product.

If approved, you will receive return instructions